Refund & Exchange Policy

Refund & Exchange Policy
All items from Creative Expressionz are custom-made and made to order. Because of this, we do not accept returns, refunds, or exchanges unless there is an error on our part.

 

Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 24 hours of delivery with clear photos of the issue. We will review your request and provide a replacement if approved.

No Returns or Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges for:

• Incorrect size selection
• Change of mind
• Custom or personalized items

Please review all sizing information before placing your order.

 

Order Changes & Cancellations
Orders may only be changed or canceled within 24 hours of purchase. After this time, your order will already be in production and cannot be modified.

Lost or Stolen Packages
Creative Expressionz is not responsible for lost or stolen packages confirmed as delivered. Please contact the shipping carrier directly.