Shipping Policy

Processing Time
Please allow 3–5 business days for order processing. Processing time does not include shipping time. All items are made to order.

Shipping & Tracking 
Once your order has shipped, you will receive a confirmation email with tracking information sent to the email provided at checkout. Please check your spam or junk folder if you do not see it.

Shipping Delays 
Shipping carriers may experience delays that are outside of our control. Once your package has been handed over to the carrier, Creative Expressionz is not responsible for shipping delays, lost packages, or delivery issues. Any concerns must be addressed directly with the shipping carrier.

Incorrect Address / Returned Packages                   If an order is returned to us due to an incorrect or incomplete shipping address provided at checkout, the customer is responsible for the cost of reshipping the order.

Lost or Stolen Packages
Creative Expressionz is not responsible for lost or stolen packages confirmed as delivered. Please contact the shipping carrier for assistance.